PRODUCT RETURN POLICY / ALL SALES ARE FINAL

PRODUCT RETURN POLICY

All product sales are final.  We accept returns for products that are damaged in transit or has a manufacturing defect.

 

EXCHANGES

To be eligible for an exchange, you must first email us within 7 days of receiving the product at laura@onpointmanufacturing.com to alert us of the damage, then return the damaged product to us. Upon receipt of the damaged product we will ship out a replacement.

 

SHIPPING

You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable.

 

LOST or STOLEN PACKAGES

OnPoint Manufacturing is not responsible for lost or stolen packages once they have left our facility.

Instructions

1.  Contact us to alert us of the damage - laura@onpointmanufacturing.com

2.  Wrap the garment carefully and include the following:

3.  Explanation of damage or manufacturing defect.

4.  Order number or a copy of the packing slip.

5.  Your contact information clearly printed: Name, phone, e-mail & address.

6.  Send package to:

     Exchange / Return Department
     OnPoint Manufacturing, Inc.

     4001 Helton Drive, Bldg A

     Florence, Alabama 35630

     (256) 349-5136

 

OnPoint Manufacturing, Inc.

4001 Helton Drive

Florence, Alabama 35630

Contact Us

E-mail: Click Here

Phone: 615-945-8400

 

Copyright 2017 by Performance HealthCare Products, Inc.